Rockwall County Library

I recently had a terrible experience with this library. Despite living nearby, I now have no desire to return. I received a voicemail from the assistant manager of the library accusing me of writing and circling in a book I borrowed, and the assistant manager even put a charge under my account for the alleged writing and circling in the book, even though I did not write or circle anything in that book. This is a completely unwarranted action. Furthermore, the assistant manager made an unprofessional and disrespectful comment in the voicemail, suggesting that I should come in and erase the writing myself and he would buy me an eraser. As an adult, I expect to be treated with respect and professionalism, especially from an assistant manager of the county library. It is frustrating and disappointing that the library would make such a baseless accusation against me. As a patron, I take good care of the library's books and have never marked or written in any of them.I am concerned about how such issues are handled at the library. It is possible that someone else wrote or circled throughout the book without checking it out, I have requested a thorough investigation into this matter, haven’t got an answer yet. I hope that they can take steps to rectify this situation and restore my confidence in their services.

Edited: The summer reading program used to be great and offer many fun little prizes for elementary children. This time, there was 2 choices: a sun catcher or something else. The books offered for free for the teens to choose are about vampires, witches and other inappropriate topics that I'd not have my teens read! Absolute garbage! We used to love this library! The staff is helpful. The building is beautiful inside. And, I usually find some books in the Book Alcove for a donation.